How Velocity Automated Infor M3 for J&B Group Resulting in a 75% Time Savings
After a period of rapid growth, a midwestern food distributor suffered from frequent order errors, production issues, and missed deadlines. The company determined these problems were the result of reactive IT management that relied heavily on manual processes. J&B Group sought a managed services partner who could manage their applications while keeping their M3 environment on-premise.
- 75% time savings through automation
- Single source for technical and functional support
- Reduced and closed support tickets and corrected production issues
- Shifted focus of system engineers from production work to business focused projects
- Alleviated strain on staff and optimized end-user performance